Frequently Asked Questions
Everything you need to know about our premium seasonings and spices.
How should I store my seasonings to keep them fresh?
To maintain maximum flavor and potency, store your seasonings in a cool, dry, and dark place away from direct sunlight and heat sources like your stovetop.
Are your products gluten-free or allergen-friendly?
Many of our blends are gluten-free and crafted without major allergens. Please check the specific ingredient list and allergen statement on each product page for detailed information.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer bulk discounts for commercial use?
Yes, we offer wholesale pricing and bulk sizing for restaurants, butchers, and food processors. Please contact our sales team through the 'Wholesale' link for a quote.
What is your return policy for food products?
Due to food safety regulations, we cannot accept returns on food items. However, if your order is damaged or incorrect, please reach out to our customer service within 30 days for a replacement or refund.
Do your seasonings contain MSG?
While most of our blends are MSG-free, we do offer some traditional recipes that contain it. All ingredients are clearly labeled on the packaging so you can make the best choice for your diet.